Reviewers consistently report feeling supported and well-cared for by staff who explain each step clearly and follow up proactively. Multiple clients praise named attorneys like John Scura, Vasti, and Mr. Stevens for treating them like family while handling injury cases thoroughly. One significant 1-star complaint alleges neglect, missing deadlines, and brushing off a client over 18 months, though the reviewer suggests the review may reflect a dispute over discovery documentation practices.
Most reviews focus on personal injury and accident representation rather than foreclosure or real estate services listed in the directory categories here, limiting direct evidence of those practices.
Reviewers consistently describe MSW as sharp, responsive commercial real estate attorneys who work on deals across acquisitions, construction, land use, and transactions. Clients praise the team's knowledge of the NYC/New Jersey market and say they go above and beyond to support ongoing projects.
Through patient guidance and clear explanations, Roger Chavez helps clients navigate bankruptcy with confidence. He answers questions thoroughly, responds promptly, and treats each person as an individual case rather than routine paperwork. Reviewers consistently report feeling supported and less overwhelmed despite the stress of the process. He manages Chapter 7 cases from initial consultation through the 341 hearing, maintaining meticulous documentation throughout. His office staff, particularly Priscilla, earn praise for their responsiveness, organization, and professionalism. Clients consistently note his dedication to making complex cases feel manageable and straightforward.
Long-term clients consistently praise the firm's courtroom skill and personal attention. Four-year clients credit attorneys Kenneth Brown and Douglass Mitchell with never losing a case and treating clients with respect regardless of background. Criminal defense, eviction litigation, and family law clients report favorable outcomes and clear communication of legal options. However, serious complaints allege missed court dates, failure to return retainers, and unresponsiveness to client calls lasting months or years. Some newer clients describe receiving minimal service despite paying deposits. The firm operates seven days weekly but at least one reviewer reported unavailability on Saturday morning.
Last updated 2026-08-23